Privacy Policy

Last Updated: September 16, 2026

Decagon Truck Dispatch LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information, especially when you communicate with us by text message (SMS).

1. Information We Collect

We may collect the following personal information:

Full name
Phone number (including mobile numbers used for SMS)
Email address
Company / business name
MC number, DOT number, and equipment details
Location or preferred lanes
Load-related information
Any other information you voluntarily provide to us

2. How We Use Your Information

We use the information we collect to:

Provide dispatch services and offer loads
Communicate with you about available loads, updates, and service-related matters
Respond to your inquiries
Improve our services
Comply with legal obligations

3. Text Message (SMS) Communications

If you provide your mobile number and consent to receive text messages from us, we may send you:

Load offers and availability updates
Dispatch-related notifications
Service updates and important operational messages

Message frequency may vary.

Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP. For help, reply HELP.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Important SMS Statement (Required by RingCentral/TCR):

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We may share information only when:

Required by law
Necessary to provide our services (for example, with brokers or shippers related to a specific load)
Needed to protect our rights or safety

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

6. Your Rights

You may request to access, update, or delete your personal information by contacting us at the email below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Decagon Truck Dispatch LLC

Email: info@decagonsolution.com

Phone: +1 (800) 555-0199